Below is a list of our most popular support articles.
For all support related needs and a full list of support articles please visit our Support section.
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Welcome to getting started with internet faxing. Once you have signed up a UTBox account you are ready to begin! Please see the video below and/or read the steps to take. There is also a screen-shot... |
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Dialing in or sending out from our service is governed by the normal rules of the telephone system.
For people sending to you
When you start your service with UTBox, or any other company providing you... |
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Currently UTBox Internet Fax to email supports the following document types:
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For your convenience UTBox offers an automatic payment facility for credit card payments. If you have not yet made a payment, or have run out of credit please click here how to make an initial... |
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The pricing schedule is available from here.
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Portable Document Format (PDF) was invented to ensure that a document, once created, would appear and behave in exactly the same manner no matter where it was displayed after that.
For this reason we... |
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We do our best to make our system capable of converting all kinds of document, but for various technical reasons there are some documents that can't be converted. For example, Word documents... |
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The practice and ability of moving a phone/fax number from one provider to another is known as local number portability (LNP).
UTBox is currently a client of international carrier Verizon... |
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It is possible to adjust the number of retries and retry delay to your outgoing fax transmissions before they report a failure.
The settings relate to:
how many times UTBox should attempt to... |
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We can provide 1300/1800 numbers for use with our service, as well as premium numbers in most of our number areas.
Premium numbers within our range are charged at $60. Please contact us to... |
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