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In some cases users will email our server to send an SMS and discover that their message has had appended on to it a disclaimer, advertisements or other unwanted content. As a result of being... |
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Having difficulties trying to send SMS via email?
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Welcome to getting started with SMS by email. Once you have signed up a UTBox account you are ready to begin! Please see the video below and/or read the steps to take. There is also a screen-shot at... |
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SMS broadcasting can be achieved by utilising your email client's distribution list functionality.
The first step in organising an SMS broadcast is to prepare the number list. To prepare an SMS list... |
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There is an automatic reply path with sent sms messages so those receiving the SMS message can respond directly to you.
In order to ensure this feature is enabled you must first log into the UTBox... |
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Currently we do not support characters other then Unicode English with our SMS via email services.
Typically garbled text occurs as a result of emails containing HTML or characters pertaining to a... |
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You are able to change the SMS reply-to field for the SMS you send through UTBox, meaning the recipient can see a different number or a word.
The most common uses for this are:
entering your... |
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By default your SMS is configured to send the text located in the body of the email, if there is no text there then you will receive this error message.
In order to ensure you do not receive... |
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We will send up to 9 SMS messages joined together for a single email message. This is 1440 characters of text.
Please note due to compatibility issue this is not a "spanned" message.... |
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In order to enable the subject line SMS feature you must first log into the UTBox Member Centre. You may also log in at http://www.utbox.net .
Once you are logged in click the... |
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