Start using UTBox

Select the location of your fax number below to begin your free trial now.

Brisbane Sydney Canberra Melbourne Adelaide Perth Sign-up free trial Australia map to choose fax number

Additional Areas:

Search UTBox

SMS by Email Popular Support Articles

Below is a list of our most popular support articles.

For all support related needs and a full list of support articles please visit our Support section

 


Appended emails

  In some cases users will email our server to send an SMS and discover that their message has had appended on to it a disclaimer, advertisements or other unwanted content. As a result of being...
Rating:
Average: 5
Please rate the helpfulness of this support article.

SMS Troubleshooting

Having difficulties trying to send SMS via email?
Rating:
Average: 5
Please rate the helpfulness of this support article.

Getting started with SMS by Email

Welcome to getting started with SMS by email. Once you have signed up a UTBox account you are ready to begin! Please see the video below and/or read the steps to take. There is also a screen-shot at...
Rating:
Average: 4.5
Please rate the helpfulness of this support article.

SMS Broadcasting

SMS broadcasting can be achieved by utilising your email client's distribution list functionality. The first step in organising an SMS broadcast is to prepare the number list. To prepare an SMS list...
Rating:
Average: 4.5
Please rate the helpfulness of this support article.

SMS to email acknowledgement

There is an automatic reply path with sent sms messages so those receiving the SMS message can respond directly to you. In order to ensure this feature is enabled you must first log into the UTBox...
Rating:
Average: 4
Please rate the helpfulness of this support article.

Garbled SMS

Currently we do not support characters other then Unicode English with our SMS via email services. Typically garbled text occurs as a result of emails containing HTML or characters pertaining to a...
Rating:
Average: 4
Please rate the helpfulness of this support article.

SMS reply number

  You are able to change the SMS reply-to field for the SMS you send through UTBox, meaning the recipient can see a different number or a word. The most common uses for this are: entering your...
Rating:
Average: 3.8
Please rate the helpfulness of this support article.

I receive an email stating there is no text in my message

  By default your SMS is configured to send the text located in the body of the email, if there is no text there then you will receive this error message. In order to ensure you do not receive...
Rating:
Average: 3.5
Please rate the helpfulness of this support article.

How long can my SMS to email be?

  We will send up to 9 SMS messages joined together for a single email message. This is 1440 characters of text. Please note due to compatibility issue this is not a "spanned" message....
Rating:
Average: 3
Please rate the helpfulness of this support article.

Subject line SMS

In order to enable the subject line SMS feature you must first log into the UTBox Member Centre. You may also log in at http://www.utbox.net . Once you are logged in click the...
Rating:
Average: 3
Please rate the helpfulness of this support article.
fax and sms messaging latest news
Adding new SMS route for high availability
UTBox is announcing the addition of a high availability SMS route to it's SMS service
Tuesday, 24 June 2008
SMS pricing and feature changes
UTBox introduces new features and an SMS price reduction
Tuesday, 10 June 2008
messaging footer
fax and sms messaging case studies
Data centre temperature tools powered by UTBox
Australian data centre monitoring product company Equals Greater Than becomes powered by UTBox.
Services ¦ SMS by Email
Nagios system monitoring SMS notifications powered by UTBox
UTBox and Nagios are like two peas in a pod for SMS alert system monitoring
Services ¦ SMS by Email
messaging footer
 

© 2002-2009 Utbox Pty Ltd (ABN 22 069 838 982). All rights reserved.